- Why don’t you publish prices?
- Software and service prices depend on how your business runs, so we quote them after we talk. Label prices change with each shipment, so you see each one before you buy.
- What currency do you charge in?
- US dollars (USD), for everything.
- Who processes payments?
- Stripe processes every payment. Anillion doesn’t store card numbers.
- What will I see on my card statement?
- Charges appear as ANILLION on your card statement.
- When do you bill for labels?
- Weekly, for the labels you bought that week, plus any carrier adjustments for incorrect weight or dimensions.
- When do you bill for the software?
- Monthly. The subscription renews each month until you cancel.
- How do I cancel?
- Email info@anillion.com. Cancellation takes effect at the end of your current billing month. You keep access until then, and we don’t refund partial months.
- Can I get a refund?
- You can void an unused label within 5 business days for account credit. We don’t refund used labels or partial software months, and we decide refunds for service work case by case. Read the full refunds & cancellation policy.
- Who can buy?
- Businesses only.